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We try our best to send out your packages on time every day! Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.We will try our best to let you receive the product as soon as possible.Please note that sometimes during high-volume or sale periods, there may be some delay in having your order shipped out.
Free shipping is not available in these areas :Cayman Islands,Hawaii,Alaska,Puerto Rico,Virgin Islands,Martinique,Russia,The Dominican Republic,India.
Processing Time: Normally 1-5 Business Days After Payment (Processing Time: The estimated time it takes to process your order.) Shipping Time: Normally 10-20 Business Days After Processing (Shipping Time: The estimated time it takes to deliver your order.)
Receiving Time = Processing Time + Shipping Time
For example, if you order a dress, it will need 1-5 business days of processing time and then 10-20 business days of shipping time if you select postal shipping. Therefore, you can expect to receive it in 11-25 business days.
Express shipping Cooperation companies: DHL, FEDEX, SF,USPS EXPRESS,UPS Processing Time: Normally 1-5 Business Days After Payment (Processing Time: The estimated time it takes to process your order.) Shipping Time: Normally 4-7 Business Days After Processing (Shipping Time: The estimated time it takes to deliver your order.)
Once a package has left our warehouse we have very little control over it. Please note that delivery times listed above are only estimations.Sporlike is not responsible for any delays caused by the carrier, especially during high-volume periods. Sporlike can never guarantee a delivery date.
If you are not home to accept your package, the carrier will assess whether it is safe to leave. If not, a calling card will be left in your letter box detailing the steps for arranging re-delivery or picking up your delivery at the local post office.
If you have not received your package within 25 business days of placing the order, email email@example.com with your Full Name and Order Number and we'll look into the matter immediately!
Sporlike is not liable for missing parcels due to errors on the customer or carrier's part.
TAXES & DUTIES
Please note taxes and duties may be charged for international orders.
*Especially Express shipping,Express shipping have 10% Probability will be taken taxes and duties
All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.
In order to reduce import duties, the declared value of each order is approximately $ 10-20 USD. Therefore, if there is a need to pay import tax, the amount is generally between $10-30 USD The specific amount is determined by the destination customs. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.
If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.
If you have any further questions, please contact our customer services at firstname.lastname@example.org
Affected by Covid-19, there will be some delay on the delivery.
SPORLIKE is here to spoil you. We hope you love your order, but if you are not completely satisfied with your purchase we accept returns & exchanges.
Returns & Exchanges Requirements:
Merchandise must be returned within 30 days of the order delivery date. -Merchandise must be unworn, unwashed, unstained and unperfumed. -Merchandise must have all tags, including any hangtags, attached. -Any products marked ‘FINAL SALE' cannot be returned.
-Our swimwear comes with a removeable hygiene liner to ensure your safety - return items cannot be accepted if the liner is removed. Please try on your Sporlike items over your underwear without removing the hygiene liner.
-For sanitary reasons, bracelets, earrings, bags, beach blankets, towels, swimming rings, and floaties are not eligible for returns or exchanges unless there is a quality issue.
-Please note if you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return. If your return does not adhere to the requirements it may be sent back at additional cost to the customer.
Return shipping fees are at the customer's own expense. We do not accept returned items that were sent back directly without notifying us first.
Step 1: Please email our customer service representatives at email@example.com to get a return authorization and return address.
Step 2: After receiving your email with exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. Please follow the instructions to process the exchange/return.
Step 3:For refund: For Paypal user: You should expect to see the amount re-appear in your bank account in the next business days. For credit card user：You should expect to see the amount re-appear in your bank account in the next 5-10 business days.
For order cancel, Free order cancellration during6hours after purchase. For refund: For Paypal user: You should expect to see the amount re-appear in your bank account in the next business days. For credit card user：You should expect to see the amount re-appear in your bank account in the next 5-10 business days.
If you run into any issues, feel free to drop us an email firstname.lastname@example.org.